Rugman.ca Website Review & Ratings + Rugman Coupons
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Rugman.ca Website Review & Ratings + Rugman Coupons

Rugman: Products & Services
  • Rugman distributes genuine Oriental and Persian rugs
  • Their products originate from all overAsiaand are available in a wide range of sizes and designs
  • They allow customers to save money by buying directly from the manufacturers

These are a few of the rugs they have available in curvilinear, abstract and other designs:

Rugman: Company Background
Rugman: Customer Feedback & Reviews

Rugman customers say that their products arrive within a reasonable time

Patrons are usually pleased with the quality of the rugs and runners that they buy

There have been cases where customers found faults within the rug

“Item arrived on time, was even more beautiful than the image and I am really satisfied. The quality of the merchandise is excellent.”

Victor

Mar, 2010

“Kudos to Rugman.com for having a pretty good website. No one else gives the consumer the ability to search for an exact size range quite as well as they do it! Also, their shipping times and packaging are great. 

I have owned other fine (& much more expensive!) hand knotted pieces. I know quite a bit about knot count, wool quality and that by looking at a rug in a retail store, you can't tell if the colors will work until the moment you unroll it in your home. Because you can't tell if the colors will work and being that coloring on monitors vary greatly -- I ordered four rugs (from rugman) knowing that I would only keep one. I did keep one and it's working out wonderfully for me. After I returned the other three, they only credited my credit card after I called (over 20 days after they received them back) asking when I would be credited. 

Later, I ordered another rug - for another area. It was touted as being in 'excellent' condition. It was stated as being 10-20 years old. I want to warn you that when they say 'excellent' - they might not be telling the truth. This rug had two large bands going across the entire width of the rug where repairs had been made. Also, someone had literally used a Sharpie pen to draw in large parts of the pattern on the front of the rug. There were also no less than three very noticeable stains on the front and back of the rug. As soon as I had opened the package, unrolled the rug and noticed that it was complete garbage I took various pictures. I then alerted rugman that they needed to arrange to come pick-up this garbage and immediately credit my credit card. They don't credit your credit card until they receive the item back into their warehouse. They said they issued a pick-up 'call tag' two days later. I called that day to find out the 'call tag' number (so I didn't have to sit home all day waiting for Fedex). Ooops! Even though they told me they issued a call tag, they hadn't! They issued a call tag three days later. According to the tracking information, rugman received the rug and knowing that they are slow to issue credits I called to make sure that I was promptly credited. Well, they hadn't gotten the paperwork from the warehouse yet, but as soon as they did a credit would be issued. After almost three weeks later no credit was showing up on my online CC statement! I called again. Two days later I received my credit. Incidentally, the rug is back for sale on the rugman website & still listed as 10-20 years old and in 'excellent' condition. Unbelievable! 

Buyer beware! If you know nothing about hand knotted rugs I would highly recommend that immediately upon receipt, you take the rug to a local place and pay the small fee to have an appraisal done. The appraiser will point out any detriments that will decrease the rug's value and give you a good ball park figure for how much the rug is worth.”

Shannonb001

April, 2008

Rugman: Business Credibility & Trustworthiness
  • Rugman has a Better Business Bureau rating of A+
  • They have been recognized as a Canadian business for their use of advancements in technology to be successful
  • They are currently a Titanium megaseller with eBay
  • Their client base includes customers in America,Thailand andEurope
  • They are currently looking at developing a sister site focused on home furnishings
Rugman: Website Popularity & Google Ranking
  • Rugman is currently ranked 302,986 in the world
  • This ranking was obtained from the Alexa company
  • They currently have a Google page rank of four
  • Their domain has been up since November, 1999
  • They receive an average of 3,631 page views per day
  • Each page on the site takes about three seconds to load. This is faster than 20% of the other websites globally.
Rugman: Social Media Presence
  • Rugman is on Twitter and you can follow them @Rugmanrugs
  • They currently have 1,971 followers on Twitter and have tweeted only 19 times, usually to announce sales or improvements to their business operations
  • Rugman is also on FaceBook, where you can find them as Rugman.com
  • They have 2,456 likes on FaceBook
  • They have a YouTube channel with 3,520 video views
Rugman: Website Security & Safety
  • Rugman was tested with the Google safe browsing service and the results indicate that users can browse safely
  • Over the past ninety days the site has not appeared to function as an intermediary for the infection of other sites
  • The site has not hosted malicious software over the past ninety days and is not currently listed as a suspicious website
Rugman: Pricing & Packages
Rugman: Shipping Rates & Policies
  • Rugman offers free shipping within the United States and Canada
  • They charge for shipping to international locations
  • They cannot ship to APO/FPO delivery points
  • You do not have to be home to sign for your delivery unless you request that
  • Rugs are shipped carefully packaged individually and insured, so buyers are charged a separate fee for each rug
Rugman: Payment Methods Accepted

Rugman accepts several different forms of payment for their merchandise. Clients can order by telephone if they are not comfortable doing so online. Whether you are a domestic or international client, you can pay for your order using any one of the following options:

Rugman: Returns, Refunds & Exchange Policy
  • Rugman has a thirty day money back guarantee on their products
  • They also offer their clients a “no questions asked” returns policy
  • They understand that it can be difficult to buy a product without touching it or seeing it up close
  • If you are not satisfied with your purchase for any reason, you can return it to them
  • Shipping and handling charges will be deducted from refunds
Rugman: Product images & screenshots
Rugman Coupons
Best Available Rugman Coupon:
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